Microsoft Teams + Beside: Post real time call summaries and alerts to Teams

Why integrate Microsoft Teams with Beside

Keep everyone aligned without switching tools.

How it works

For every call, voicemail, voice memo, voice note, or text, Beside posts a structured card to Microsoft Teams. New people can be added as contacts automatically. Returning people are recognized and their ongoing thread is updated with AI notes, transcript links, and suggested next steps.

Features

• Instant alerts for calls, voicemails, and texts in Teams
• Threaded AI summaries with key moments and action items
• Missed call notifications that show if the caller is new or returning
• Route by phone number, team, or business hours

How to connect this app

Beside uses Zapier to connect with this app and hundreds of others.

Step 1: Download Beside

Install Beside on iOS or Android. Integrations are managed from the mobile app.

Step 2: Open Zapier in Beside

Go to Settings → Connected Integrations → Zapier

Tap Connect Zapier.

Step 3: Choose the app you want to connect

Zapier will open in your browser.

Search for the app you want to connect and select it.

Tap Get started to begin creating your workflow.

Step 4: Set up your workflow

In Zapier, you’ll:

• Choose a Beside trigger, like a new call, voicemail, or message
• Choose an action in the app you selected
  

You can map fields like caller identity, AI summary, owner, and follow-up date.

Step 5: Turn it on

Once your Zap is live, new Beside events will automatically sync to the connected app.

That’s it. No manual exports. No duplicated work.